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FREQUENTLY ASKED QUESTIONS
BRIDAL SERVICES
1. You will be sent a digital profile to fill out- this must be done first so that you exist in the system.
2. We will send you your contract to sign.
3. You will need to make a $100 deposit through our secure payment link
4. You will receive an email confirming that the date is secured.
5. Your trial will be scheduled next unless you are securing more than 1 year in advance. If
you are securing your date more than 1 year in advance, then your trial will be
scheduled after the 1 st of January of the year of your wedding.
No date is secured or held until BOTH a signed contract AND deposit are competed. Dates are held for 3 days to allow ample time to complete these tasks. After 3 days we have to right to return the deposit and/or release the date.
With your initial quoted table, you will notice at the bottom a place for ‘assistants’ and ‘stylists.’ More commonly than not, you will only see a ‘1’ in one of those places. As the owner of the company, there is no additional fee for me to provide services. This means that you will only see numbers in those places for additional staff. If there is a 1, then 2 people are providing services, and if there is a 2 then 3 people are providing services etc.
My anchor team is myself and my daughter, however we do have up to an additional 5 staff members available to assist if needed.
Andrea and I Are based out of Southern NH while the rest of the team is sprinkled throughout Vermont.
Some of this depends on what time you need to be done by and what time you want to start services. Typically myself and my daughter are able to manage up to groups of 8 (8 hair and 8 makeup, 16 services) on our own, but of course you may add additional staff if you want.
For an additional Licensed stylist there is a $200 fee and for assistants (typically students in cosmetology school, or members new to our company) there is a $150 fee.
If you are paying electronically (Venmo, Credit Card, Google etc., and has a 3% additional fee) payment is due 7 days before the wedding. If you are paying with cash (3% discount) or a personal check, payment is not due until the day of the wedding.
We cannot accept payment in advance for a few different reasons; A.) Life happens! Things change, and adjustments need to be made. It’s easier to adjust if money hasn’t passed hands. B.) We as a company provide a service and don’t believe in folks paying for anything they haven’t received (call us old fashioned).
No, we do not include gratuity in our pricing for the simple reason of clients should have the right to choose what they tip, based on their experience and satisfaction with their service.
Think of tipping your stylists what you would tip a waitress, typically 20% give or take, if you were happy with your services and experience.
We accept Venmo, Cash, Check, or Credit Cards. *Please note that for Credit Cards and Venmo there is a 3% additional fee to cover some of the processing fees and there is a 3% discount if you pay your final bill in cash.
1-2 weeks before the wedding date we will send out an email with a final payment table outlining all ofyour payment options, so you don’t have to do any math at all!
Unfortunately, no, we can only accept one payment for the final bill. Historically we used to accept individual payments but found that we often were not paid by some individuals. Some brides will collect payment from their members ahead of time, while others will collect after the wedding, and some will pay for the services and ask their members to cover the tip. At the end of the day, we will make sure you are able to pay however is best for you and your group.
Elopements are charged as a ‘package’ price rather than an itemized table. The reason for this is because of the amount of work that goes into providing only 2 services (hair and makeup). We must pack up all of our equipment (the same equipment we use for large parties), load it onto our car, drive to your location, unpack it all, do the services, clean and pack it all up, drive it back and unload it again. In addition to that, we must account for our travel time and work time slightly differently in that we typically are not able to take any other appointments in that day. The package pricing is based on us closing the business for the entire day. Of course, we understand that is not financially feasible for many and we completely understand that.
Unfortunately, no, elopement package pricing is for one person to receive two services. If more than one person is looking for services, then the minimum of $1400 is required.
No, but we do have a minimum of $1500 in services on the wedding day which translates roughly to 1 bridal hair and makeup, 3 members hair and 4 members makeup. We don’t count the services because we want you to have the freedom to tailor your day to what fits you and your family.
Give us a call! Normally we can help find ways for you to reach the minimum. If we can’t, you always have the option to pay the minimum and we will still provide services.
Absolutely! You can add services, swap them and manipulate them however you like, as long as you don’t fall below the minimum of $1400 in services. This is why I strongly recommend you secure your date and sign your contract with the minimum number of people you feel confident will be getting services. You can always add at any time, but it’s much more difficult to subtract services.
Typically, this is not a problem! We can add services at any time, even the day of the wedding! If you are able to give us the heads up about the potential for adding, we will factor that into our schedule, if not, we almost always can make it work.
We require a phone call to get to know you better and to allow you to get to know us! This is vitally
important to us to make sure we as humans are compatible with each other. You don’t want to spend
the most important day of your life with a team you don’t enjoy the company of. This also allows us to
answer any questions you might have in depth.
We try not have to use a hotel if possible. Typically, if we must travel more than 1.5 hours one way and start before 8, we may consider a hotel. Don’t panic, often I can get the hotel to charge us a ‘vendor rate’, which is a decent discount, often cheaper than room blocks.
If a hotel is needed, there are two options. Some hotels will honor a vendor room rate, and in that case, I will book it, pay for it, and add it to your final bill. If the hotel will not honor a vendor rate, it’s typically best for you to secure the room under your block for a better rate.
NO! We operate as a team and are happy to put up to 4 of us in one hotel room. The goal is to charge you as little as possible when doing a hotel room.
Trials will take place at my salon located at 33 Valley View Rd Berlin Vt 05602 until June 30th, 2026. A new location for VT will be provided at that point but will remain in central Vermont.
OR
Trials will happen at our new location in NH, the address is TBD but will be southern NH for myself and Andrea.
Unfortunately, we cannot afford to travel to you for trials as they are like elopements. Please see the question about elopements for more information.
Absolutely! We would advise not bringing more than 2 people with you to your trial. Our salon space isquite private and designed for more intimate services. We recommend bringing individuals that are supportive of your choices and uplifting. There is also Bar Hill Distillery less than 1 mile from us.
Brides travel from far and wide, and it’s not always realistic for them to fly or drive for a trial, so we do not include it in the table.
No, we do not require you to have a trial, however, we do strongly recommend it. Ultimately, this depends on your comfort level. Some brides feel very confident about what they want and are not stressed about it, while others don’t know what they want and are nervous about having their hair and makeup done. Either way, we are here to support you however you need.
We dedicate our weekends to weddings all year round. Because of this we are not able to make appointments of any kind on Saturdays and Sundays.
We build extra time into the timeline for touchups before everyone gets their photos taken.
No, touchups before the ceremony are included in all the pricing. We charge by the service, not the hour. If you wanted us to stay for touchups after the ceremony, then yes, that would be a separate fee, but trust me, you won’t need them.
We schedule roughly 60 minutes for each service. This allows us to take our time, and give each and every person the attention they deserve for an unforgettable result.
There is no schedule! Stay with me, events on a wedding day are completely unpredictable and can be incredibly stressful for everyone. Through years of experience and feedback from past brides, we have found it’s best to roll with the changes and flex to fit each person’s needs. We will send you a table you can fill in with the ‘order’ of who will go for what services. We will announce when we are 10 minutes out from needing the next person, and we will take whoever is available, or whoever is next in the order.
As the star of the show, it’s best you don’t go first, so that you are as fresh as possible, but also important that you are on time and not rushed, so going last is not ideal. We have found that having brides completed 1 hour before their photographer arrives is the sweet spot.
Our start time is dictated by our end time, which is identified by your photographer. We love making friends and want to be respectful of all vendors that are working hard to give you the dream wedding you deserve. Your photographer will tell us or you what time they want you completed by, and we will work backwards from there to determine the time we should start.
Have no fear! We will make sure everyone is happy and ready to go down the aisle. For those that were our first in the morning, we have them back in the chair to touch up, refresh and make any changes they need.
All my team members are encouraged to bring snacks if they need, however we do not schedule lunch and we do not stop to eat. We will gladly accept water or coffee to keep us going.
Inspiration images are vital to our success, and your happiness. The image/s don’t need to be exactly what you are looking for, just the general ballpark. You are also welcome to show us photos of a past wedding you were n or event where you liked or disliked the work. The disliked is sometimes more important than what you did like so that we know what to avoid or change. This will allow us to work quicker and provide the best service for each person. Please keep in mind that each person receiving services is required to have a photo of both hair and makeup, as outlined in your contract.
The reality is what you want is not what we want. We don’t know what you are comfortable with, the colors you like, or the style you are familiar with. Believe it or not asking us to do ‘whatever we want’ will take us longer to achieve, and can place excessive stress on the stylist, so we kindly request you have some inspiration images ready for us.
No. We do not charge for an early rising fee. If the location we are traveling to is more than 1.5 hours away and we have to start before 7, we may request a hotel for the night before, though not always.
There are no taxes due for our services. In the State of Vermont, taxes are only for a tangible object. We provide a service, and therefore there is no tax that is applicable. For example; We would charge you a tax for purchasing your hair extensions, but there is no tax to style or install those extensions.
Knock on wood, we have never had this happen, however, if it were to happen, we are prepared! When you come in for your trial, your stylist will take photos throughout the process as well as detailed notes and instructions for both your hair and makeup. If for some reason another team member needed to step in, they could produce the same results by following the detailed instructions and photos from the trial.
You will get an email roughy 10-14 days before the wedding called your "Bridesmaid's Guide." This will have detailed directions for everyone so that the day is smooth and stress free.
For hair services, everyone must show up with CLEAN and DRY hair. For makeup services everyone just needs to show up! We know that rehearsals run late and your tired, so if you have leftover makeup on your face we can help remove it and prep your skin appropriately.
No. Blowouts are extremely time consuming and ultimately don't last. We are able to provide the look of a blowout that will last much longer than a traditional blowout for these special occasions.
Texture is no problem here! Many of our stylists have lots of experience with different textures and ethnicities of hair. Your directions for the day of the wedding may be different than others, so just let us know so that we can properly guide you on how best to arrive for the desired style you want.
Contrary to popular belief, dirty hair is not ideal to style or work with and it will not last longer either.
With today's education, technology and products, stylists are able to create long lasting styles that won't budge and will look amazing for 8-12 hours through wind, rain, or tears.
Dirty hair is dirty because of the oils that your scalp produces each day, that oil will buildup and coat the hair, which might make it shiny, but it will also be so slippery that bobby pins won't stay. Not to mention the odor that comes off of dirty hair when a hot tool is applied and then coats our tools. We have lots of products that can make your hair 'dirty' and shiny if we needed to. We don't have access to a sink to make hair clean.
Hair takes its shape while it cools, not when it's heated. Hot tools warm the hair making it pliable, but in order for it to hold that shape, it must cool entirely in that shape.
If we apply a hot tool to wet or damp hair, it can cause damage to that hair, so we kindly request that your hair be completely dry.
**We do not bring hair driers with us**
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